Privacy Policy

Last Updated: February 27, 2026

العربية English

1. Introduction

Welcome to DE-ITMS (Internal Transport Management System). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our mobile application.

By using our application, you agree to the collection and use of information in accordance with this policy.

2. Data Controller

The data controller is:

Digital Edge

Riyadh, Kingdom of Saudi Arabia

📧 support@digital-edge.sa

🌐 app.itms.sa

3. Data We Collect

A. Data You Provide:

B. Automatically Collected Data:

4. Required Permissions

The app requires the following permissions to function properly:

📍

Location

To track driver location during trips and display routes on the map. Background tracking works only during active trips.

📷

Camera

To capture Proof of Delivery (POD) photos and vehicle inspection images.

📁

Storage

To save trip-related photos and documents locally on the device.

🔔

Notifications

To send new trip alerts, status updates, and important notifications.

📞

Phone

To call supervisors or support directly from within the app.

5. Purpose of Data Use

We use your data for the following purposes:

6. Data Sharing

We do not sell your personal data. We may share your data with:

7. Data Retention

We retain your data throughout your employment or use of the app, and thereafter:

8. Your Rights

You have the following rights:

9. Children's Privacy

This application is intended for professional use by adult employees. We do not knowingly collect data from children under 18 years of age.

10. Security

We implement appropriate security measures to protect your data, including:

11. Third-Party Services

The app uses the following third-party services:

• Google Maps / Apple Maps - for maps and navigation

• Expo Push Notifications - for notifications

• Backend API - for data processing

12. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes via the app or email. We recommend reviewing this policy periodically.

13. Contact Us

For any questions about this Privacy Policy or your data, contact us:

14. Consent

By using the DE-ITMS app, you agree to the terms of this Privacy Policy and consent to the processing of your data for the purposes described above.